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Job Links Offers Solutions That Work
By Tamica L. Wade, Upfront Participant

In early May of 2003, I was indefinitely suspended until further notice from a position at US Airways Express. I filed for unemployment compensation due to the nature of the suspension but was denied benefits for lack of evidence supporting my case. Now what? Here I was, a single mother with a college education but no experience in my related field, no income, and no possibility of future income. My plan was to wait for my mediation hearing with US Airways Express and when I was given my job back everything would be fine. It never happened. I found myself having to turn to the state for a second time for public assistance.

Second plan. Since I couldn’t find a job and wasn’t called back to work, I planned to return to school to further my education. Welfare pays for education, right? Wrong. My caseworker informed me that I would have to go to a job readiness site for assistance with finding employment for up to eight weeks before DPW would consider paying for schooling, and even then a request would have to be submitted and then approved. I was not pleased, to say the least. I didn’t need job readiness, I was ready and willing to work, but the market was tight, or so I thought.

With the assistance I gained from Job Links through the Upfront Program I was able to enhance my interview skills under the guidance of Tonia Suber-Parker, the career developer, who also informed me of the necessity and the difference submitting cover letters with my resume would make. I also began to send thank you letters after interviews as well, per her advice, which proved successful due to the large number of callbacks I received. I was able to condense my three-page, over-informative resume into a neat, concise, consistent and appealing one-page resume with the assistance of Christopher Kendall, Program Coordinator/Case Manager. He also kept me informed and updated on new employment opportunities and inside contact information which afforded me the ability to submit resumes to companies which didn’t publicly advertise openings. Christopher was also able to provide valuable advice in reference to selling points that I’m able to offer employers.

Not only was I able to receive assistance with resume and interview enhancement skills, Job Links offered a plethora of essential services that could prove to be beneficial in today job markets. I was able to take advantage of Infant/Adult CPR and First Aid Certification classes instructed by Linh Quach and also the Medical Terminology class taught by Jonathan McKeithen. Certificates and prizes were awarded upon completion to those who participated. And when it was time to fax my resumes and cover letters, I had the assistance of Tracy Jackson, the center’s administrative assistant and senior volunteers such as Joan Dissen and Ms. Johnson. There were guest speakers supplied for readiness workshops at least once a week presenting other employment enhancement opportunities, as well as different channels to research when seeking employment or enhancing the skills presently possessed. They also provide a computer technology course that allows participants to gain basic knowledge of computer software programs, as well as the applications and functions while incorporating a typing tutorial program with levels ranging from beginner to expert, geared towards increasing typing speeds. Whatever avenue I wanted to pursue, I had the support of the center.

Thanks to Job Links, in collaboration with the Upfront Program, I had a great deal more to offer employers when they were considering me for a position. Armed with additional knowledge, newly attained skills and a highly decorated resume, I was ready, more ready then I ever knew. I began the Upfront Program on July 7, 2003; by July 18, I had secured a position as a Therapist with Southwestern Psychological Services. And have gained two additional position since then, Employment Specialist with Community Options, Inc. and MH/MR Staff with Glade Run Lutheran Services. More recently I’ve been offered an additional position with Turtle Creek Valley which is also a MH/MR facility. I’m almost afraid to check my messages for fear of being offered a new position and being faced with having to turn down employment, when just a few months ago I was unemployed without the possibly of work availability. And it doesn’t end there. Thanks to Ms. Joann Fountain, Job Links has a retention program were I receive gas cards to assist with my daily commute to and from work. Job Links ensures every possibility to keep employment stability and continuance.

Under the resourceful eye of Darryl Daughtry, Executive Director, Job Links is able to provide a pleasant and gratifying atmosphere where individuals can potentially turn jobs into careers, bring resumes to life, strengthen the skills they possess or acquire new ones, all in order to secure a promising future. The intimate atmosphere they provide allows for individualized attention and specific needs to be addressed, while assisting the community as a whole. Thank you, Job Links.





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